At menu88, your privacy is not merely a legal obligation to be met. It is a core value we uphold in every aspect of how the platform operates. This document clearly explains what data we collect, why it is collected, how it is used, and the rights you hold as a registered menu88 member in Malaysia.
How menu88 protects your personal information at every stage of your platform experience
All data transmitted between your device and menu88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks such as Maybank and CIMB. This means that even if someone attempts to intercept your connection, they will not be able to read any of your information under any circumstances.
Menu88 member data is accessible only to employees who require it to carry out duties directly related to your service. All access to the member database is logged and monitored. No menu88 employee may access your data without a legitimate and clearly defined need.
Menu88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your data is collected and processed within the legal framework established by the Malaysian government to safeguard the privacy of Malaysian citizens and permanent residents.
Menu88 has never and will never sell, rent, or trade your personal data to any third party for commercial purposes. Your data belongs to you. menu88 uses your data solely for purposes directly related to delivering the platform's services to you as a registered member.
In the event of a data breach that may affect your information, menu88 is committed to notifying impacted members as soon as possible via their registered email, along with details of what data was involved and the steps being taken to address the situation.
You have the right to request deletion of your personal data from menu88's systems upon account closure, subject to applicable legal and financial record-keeping requirements. Deletion requests can be submitted via live chat or by emailing support@menu88.click and will be processed within 30 business days.
A quick overview of the data categories collected by menu88 and their purposes
| Data Category | Example Information | Purpose of Collection | Retention Period |
|---|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Identity verification, legal compliance | Duration of account + 7 years |
| Contact Data | Malaysian phone number, email address | Account communications, security notifications | For the lifetime of the account |
| Financial Data | MYR deposit and withdrawal history, payment methods | Transaction processing, fraud prevention | 7 years in accordance with Malaysian tax law |
| Activity Data | Betting history, live casino gameplay, wagering records | Customer support, responsible gaming | 3 years from the date of activity |
| Technical Data | IP address, device type, web browser, access logs | Security, fraud detection, platform improvement | 90 days |
| Cookie Data | Language preferences, login status, session data | Better user experience | Until the cookie expires or is deleted |
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your data
You have the right to request a copy of all personal data held by menu88 about you. Such requests will be processed within 21 business days.
If any data we hold about you is inaccurate or out of date, you have the right to request a correction through your account settings or via menu88 customer support.
You may request the deletion of your personal data upon account closure, subject to applicable legal retention requirements in Malaysia.
You have the right to object to the processing of your data for direct marketing purposes or for other purposes not directly related to menu88's core services.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider of your choice.
Where the processing of your data is based on consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.
How to Exercise Your Rights: To exercise any of the rights above, contact the menu88 privacy team via live chat on the platform or by emailing support@menu88.click, clearly stating the right you wish to exercise and your account details for verification. All requests will be acknowledged within two business days and resolved within 21 business days.
Important Notice: By registering for or using the menu88 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. Please read this document carefully before using any menu88 services. If you do not agree with any part of this policy, please discontinue use of the menu88 platform.
This Privacy Policy is published by menu88 and applies to all users of the menu88.click platform, including the website, mobile applications, and all related services operated under the menu88 brand. This policy outlines menu88's practices regarding the collection, use, storage, sharing, and protection of personal data belonging to our members who are domiciled in Malaysia.
Menu88 takes privacy protection seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international data protection principles. Our vision is to be a betting and casino platform that is not only the most secure, but also the most transparent in how we manage the data of our members — the majority of whom are Malaysians.
This policy applies to all registered menu88 members throughout Malaysia — whether from Kuala Lumpur, Johor, Penang, Sabah, or Sarawak. It also applies to visitors who browse the menu88 website without having registered. However, this policy does not apply to third-party websites or services that you may access via links found on the menu88 platform.
Menu88 collects several categories of personal data from members and platform visitors, depending on the nature of your interaction with our platform:
Data you provide directly to us:
Data collected automatically while you use the platform:
Menu88 collects members' personal data through the following methods:
Menu88 uses members' personal data solely for legitimate and necessary purposes related to the operation of the platform. The primary purposes of data use are as follows:
Menu88 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.
Menu88 does not sell members' personal data to any third party. However, in the course of operating the platform, there are situations where certain data must be shared with the following parties, all of whom have undergone strict security and privacy vetting:
Privacy Guarantee: All third parties that receive menu88 data are bound by contractual agreements prohibiting them from using menu88 member data for any purpose other than those specified, selling that data, or disclosing it to other parties without menu88's authorisation.
Menu88 takes technical and organisational security measures seriously to protect members' personal data against unauthorised access, loss, destruction or disclosure:
While menu88 takes all reasonable steps to protect your data, no security system can guarantee 100% protection under all circumstances. You also play an important role in keeping your account secure by using a strong and unique password, not sharing your login credentials, and promptly reporting any suspicious activity to menu88.
Menu88 uses cookies and similar tracking technologies to enhance the user experience and platform security. Cookies are small text files stored on your device when you visit the menu88 website.
Types of cookies used by menu88:
The menu88 platform is intended solely for individuals aged 18 and above and is not designed for minors. menu88 does not knowingly collect personal data from anyone under the age of 18.
Should menu88 discover that personal data belonging to a child under the age of 18 has been collected inadvertently, that data will be deleted immediately and the associated account will be closed. Parents or guardians who believe their child has registered a menu88 account should contact us immediately at support@menu88.click for prompt action.
In the course of operating the platform, menu88 members' personal data may be processed or stored on servers located outside Malaysia, particularly in countries where our technology partners operate.
When data is transferred outside Malaysia, menu88 ensures that protection equivalent to Malaysia's PDPA is applied to that data through appropriate transfer mechanisms, including contractual data protection agreements that bind our partners to the same high standards of data protection we uphold in Malaysia.
You have the right to request further information about the data transfer mechanisms used by menu88 by contacting our privacy officer at support@menu88.click.
Menu88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or technological developments. The latest effective date is always displayed at the top of this document.
Should there be any material changes to the way we collect, use or protect your personal data, menu88 will notify you via your registered email or a prominent notice displayed on the platform at least 14 days before the changes take effect.
Your continued use of the menu88 platform after the effective date of any changes stated in the notice will be considered your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account before they take effect.
If you have any questions or concerns, or wish to exercise your privacy rights in relation to menu88's Privacy Policy, please contact us via:
The menu88 privacy team will acknowledge receipt of your enquiry within two business days and provide a full response within 21 business days. For matters requiring immediate attention, such as account security concerns, please use live chat so we can assist you more promptly.
This Privacy Policy should be read together with the following important documents
Menu88's Terms & Conditions comprehensively set out the rules governing use of the platform, including account requirements, deposits via Malaysia eWallets, withdrawals, bonuses, and betting rules. The Privacy Policy should be read together with the Terms & Conditions to fully understand your rights and responsibilities as a menu88 member. Visit the Terms & Conditions for full details.
Menu88 is committed to responsible gaming. The Responsible Gaming page outlines the tools available to help you manage your betting activity, including deposit limits, loss limits, and self-exclusion options. Information on the betting activity that menu88 retains for responsible gaming purposes is also explained on that page. Visit Responsible Gaming for more details.
Menu88 is committed to protecting the privacy of all members in Malaysia. We collect only the data that is necessary, use it solely for the stated purposes, do not sell it to third parties, and safeguard it to the highest security standards. For privacy enquiries, contact us at support@menu88.click. Please also read Terms & Conditions and page Responsible Gaming ours.
Your privacy is menu88's priority. Register a free account today and enjoy betting on Malaysia Super League, badminton, cricket, Live Casino and more — with the assurance that your personal data is protected to bank-grade security standards.
256-bit SSL Encryption · PDPA Compliant · No Data Sales